References - Resume

References - Linkedin

Michael Hakkert Director Corporate Communications Cisco

“Karla is a consummate IT and Network professional who prides herself on pushing her own personal boundaries in training and development to ensure that she can master the task at hand. Karla is a team player with an exemplary attitude and ethic. Any team would be lucky to have her.”

 

Alan Marcus Sr Director Marketing Cisco Systems

“At the time Karla worked in my organisation, I was managing a group of over 75 TMEs focusing on a variety of programmes at Cisco. Although Karla did not work for me directly, she stood out. The role required the ability to quickly understand very technical data, translate data to business applications, build relationships with and support, marketing, sales, and development engineering to shape and position product solutions. In all these areas Karla was well recognised. She is sharp and quick to pick up the most technical detail whilst simultaneously maintain the bigger picture of use. She built and maintained relationships necessary to get the job done. She became a go-to person for the sales engineers on the products and technologies she focused. She was always pleasant to work with and always putting in the effort necessary to go above and beyond expectations.”

 

Rommel Bajamundi - Technical Marketing Engineer

“Ive worked with Karla in the past for many years. She always knew the importance of understanding the business drivers for creating the technical solution and was able to leverage that understanding to its fullest. She is a great person to work with and always has a positive "go for it!" attitude.”

 

Joel McKelvey -Manager of Technical Marketing Cisco Systems

“Over our many years as colleagues I've always been impressed by Karla's combination of enthusiasm, work ethic, marketing skills, and technical savvy. Together Karla and I have presented technical topics all over the world to customers, conferences, and trade shows. She has always been someone I've valued as an advisor, co-worker, and friend. I recommend her unequivocably and sincerely hope we'll get to work together again in the future.”

 

Resume

 

Karla James

178 Paradise Park

Santa Cruz, CA 95060

email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Objective:

I have over 13 years experience in high-tech Engineering, Program Management and technical training, most of which is with Cisco Systems. My experience, knowledge and impeccable success record prove my ability to successfully meet any objective and deliverable of a program or solution.  I am interested in opportunities where my enthusiasm, experience and accomplishments will reward my customers, my team and myself.

 

Summary Of Qualifications:

  • 8 years training and course development – largely training manuals, deployment and technical engineering guides, beta testing and solution management.
  • 13 years project/program management - extensive experience in management of international and domestic technical marketing solutions.
  • 12 years engineering experience
  • Strong technical background in multiple platforms including Windows, OSX and Linux. Integration of third party hardware, software applications and their architecture.

Professional Experience:

December 1997 - June 2009 Cisco Systems Inc - San Jose, CA

Engineer III Technical Marketing

Developed and delivered TAC (Technical Assistance Center) training WLAN (Wireless LAN) Network module training for Sales and Engineering Staff

Beta testing for numerous small, enterprise and wireless customers and sales support staff

Lead Engineer for 800 Small Business Router product line

Developed and spoke at Networkers on Light Weight Access Point Protocol, LWAPP, RFID, and Wireless Technology.

Developed and delivered MPEG Video on Demand National Training Video for customers and sales staff.

Deployed and Created network for Charles County School District VOIP in Charles County Maryland.  I also created EDCS-376165 document for deployment

Managed ten engineers in the Central Marketing Organization in Content Networking and Security Architectures.

Created and deployed the network for Titan AE first movie shown over the internet.  Written up in Scientific American Magazine

Deployed Network for Net Aid Concert at Giants Stadium in New York City.

 

Certifications:

 

  • CCNA
  • CCNP
  • CCIE Written

References Available upon Request